Same thing happened to me, but I didn't really care about the metal spools. Crummy ribbons. I just bought half a dozen from OfficeMax for $2.99 apiece, not the best black ribbons but reasonable for what I want. RK/Tx
Annoying. Some ebay selllers are over the top good, but the bad ones tend to be total scum. I will also try the Office Max strategy for several machines, but plan to wind new ribbon on to old spools for the Triumph (exposed factory maroon spools), Royal De Luxe (Royal branded metal) and Hermes Media 3000 (Hermes branded metal). Inky fingers, here I come!
I would guess that your Lettera 32, like mine, is from the first year of manufacture: 1964TW-DB's serial numbers start in 1965 at 2396736, but I've read that the 32 started in '64, which would account for the pre-2 million serial numbers like yours and mine. To confirm, if your paint job is smooth and slightly darker than the later brighter blue, bumpy paint jobs - you likely have a '64.
I would encourage you to leave that feedback. I believe you can leave "neutral" feedback - which sounds like your experience since you got a refund. It would not be anything personal, just a warning to other buyers that pic and actual item did not match. I think you can even say you got your money back so it's clear you weren't ripped off and buyers can move ahead knowing the risks.I enjoy your blog very much, by the way.Billy Bob Jenks, OK